Connect support addresses, verify delivery, and control email notifications.
- Test and troubleshoot email deliveryTest real inbound and outbound email, read delivery states, and investigate forwarding, recipient, and attachment failures.
- Add alternate email and BCC addressesManage same-domain alternate addresses, maintain provider forwarding, and understand the current BCC limitation.
- Verify your email sending domainAdd the displayed DKIM and Return-Path records, check verification, and resolve common DNS setup mistakes.
- Forward email to ProtodeskConfigure provider forwarding, distinguish destination approval from a working rule, and verify incoming mail.
- Set up your support emailConnect your support address, verify forwarding and sending DNS, and distinguish real email tests from test threads.
- Send automatic replies outside business hoursSet workspace business hours, configure an email acknowledgement and cooldown, and troubleshoot missing out-of-hours replies.